Refund Policy

Effective date: 2026-03-24

This policy applies to purchases of Bandcash subscriptions processed by Paddle as Merchant of Record.

You can cancel auto-renewal any time. Cancellation stops future renewals and access remains available until the paid period ends.

For first-time subscription purchases, refund requests made within 14 days of purchase are generally eligible when there is no significant abusive or fraudulent use.

Renewal invoices are generally non-refundable, except where required by mandatory law or where a proven billing error exists.

If mandatory EU or Hungarian consumer law provides more favorable rights, those mandatory rules prevail over this policy.

Where services begin immediately after purchase, withdrawal rights may be affected according to Directive 2011/83/EU and Government Decree 45/2014. (II.26.).

Contact [INSERT SUPPORT EMAIL] and include the account email, purchase date, and reason.

Because Paddle is Merchant of Record, refund execution and settlement may be processed through Paddle systems.

Approved refunds are usually returned to the original payment method within 5-10 business days, depending on banking networks.